Frequently Asked Questions
It is extremely important to us that your MIY kit is delivered to you in perfect condition. If you cannot find the questions you are looking for below, drop us an email at orders@masalaityourself.com
Where do you deliver?
UK DELIVERY ONLY. We deliver Nationwide to UK only. If there is an issue with your UK postcode or delivery address, please email orders@masalaityourself.com
How much is delivery?
Delivery is free with every meal kit. If you wish to order in bulk then please email orders@masalaityourself.com for more information and we will contact you shortly.
Do I need to be in when my order is delivered?
Yes, we will need someone will have to be at the specified delivery address to receive your MIY Kit. You can add in delivery instructions if you cannot be in; such as leaving with a neighbour or in a safe place. However, as we deliver perishable goods, we would recommend ensuring there is someone present to receive and to refrigerate the items as soon as they arrive.
What if I miss my delivery?
If you miss a delivery and no safe place was specified, unfortunately, we cannot re-deliver any missed deliveries. This is due to the perishable nature of the products being purchased.
How should I store my kit?
The fridge pack will keep everything cool for 48 hours from dispatch. However, once received, we’d recommend placing your products in your fridge immediately; they will need to be stored under 8°C afterwards. Not suitable for freezing.
SPECIAL TIP
We would always recommend devouring your MIY Kit the evening of its arrival – just because it will be at it’s tastiest! However, if you are saving it for a special occasion, please note that you can store your MIY Kit in your fridge for two days after it’s arrival date.